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    About Epiq Bankruptcy

    About Epiq Bankruptcy

    The largest provider of bankruptcy data, technology and services, and a trusted partner to companies operating in the business of bankruptcy

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    About Epiq Bankruptcy

    The largest provider of bankruptcy data, technology and services, and a trusted partner to companies operating in the business of bankruptcy

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  • DATA
    • Bankruptcy Data
    • Population Data
    • Trustee Payment Data
    • Proprietary Customer Data
    Data Sources

    Data is integrated from U.S. Bankruptcy Courts, U.S. Census, National Data Center (NDC) and customer data systems to proactively manage your case or portfolio, mitigate risks, improve digital workflows and optimize efficiencies.

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  • TECHNOLOGY
    • Epiq AACER
      • Subscription-Based Bankruptcy Information Platform
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      • Self-Service Bankruptcy Data & Insight
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      • Chapter 11 Corporate Restructuring
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    • Filer Match & Notify
      • Identify new filings
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      • Match trustee payments
    • API Integrations
      • Integrate bankruptcy data
    Filer Match & Notify

    Filer Match & Notify

    Automatic, daily matching and notification of bankruptcy filings within your debtor portfolios

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    Docket, Claims & Disposition Monitoring

    Docket, Claims & Disposition Monitoring

    Never miss new bankruptcy filings or updates to existing cases

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    Case Search & Document Retrieval

    Case Search & Document Retrieval

    Get scalable, advanced bankruptcy case search and document retrieval capabilities with the flexibility to import your customer loan numbers to reduce search

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    FEATURED WEBINAR Advantages of AACER vs. PACER WATCH NOW
    Cashiering

    Cashiering

    Auto-match payments from the National Data Center to your loan portfolio and eliminate manual cashiering work

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    API Integrations

    API Integrations

    Enhance operational efficiency with real-time electronic integration

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    FEATURED WEBINAR Optimize Your Loan Servicing Workflow with Automated Bankruptcy Data WATCH NOW
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    Automated bankruptcy reconciliation

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    Epiq AACER

    Epiq AACER

    A bankruptcy services platform built with superior data, technology and expertise to create insights and mitigate risk for businesses impacted by bankruptcies

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    Epiq Bankruptcy Analytics

    Epiq Bankruptcy Analytics

    The industry-leading source for real-time bankruptcy court data and statistics to help you discover insights, spot trends and stay ahead of the curve

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    DEMO VIDEO On-demand bankruptcy filings
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    Epiq Case Power

    Epiq Case Power

    Comprehensive bankruptcy case management and administration technology and services for Chapter 13, 12 & 11 Subchapter V cases

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    Epiq Notify

    An efficient way to get your document uploaded, printed and mailed through online access to our state-of-the-art facilities that handle millions of mailing daily

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    Epiq 11

    Epiq 11

    Access to information and documents filed in active Epiq restructuring cases with ability to file claims and subscribe to docket updates

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    Technology

    Leveraging the most comprehensive U.S. bankruptcy court dataset to provide technology that helps lenders, servicers, trustees, attorneys, investors and other stakeholders operating in the business of bankruptcy to automate and scale operations

  • SERVICES
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      • Create court-ready documents
    Data Scrubs & Special Projects

    Data Scrubs & Special Projects

    Meet critical deadlines and make better decisions with bankruptcy intelligence

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    Premium Data

    Premium Data

    Transform costly manual processes with automated data extraction services

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    Document Creation

    Document Creation

    Streamline and standardize the bankruptcy document creation process

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    Bankruptcy

    Bankruptcy Services

    Leverage Epiq AACER’s new and historical data to support critical business decisions throughout the bankruptcy process

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    Trustee Services

    Providing bankruptcy trustees with comprehensive, start-to-finish bankruptcy administrative support

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    Corporate Restructuring

    Corporate Restructuring

    Navigate the complexity of corporate restructuring with Epiq’s experienced professionals

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    Leverage world-class data and a team of experts to increase accuracy and efficiency in your daily tasks

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  • RESOURCES
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    Bankruptcy Resources

    Resources such as press releases, news articles, blog posts, webinars and more to offer insights for professionals in the business of bankruptcy

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    Latest News

    Bankruptcy Resources

    Resources such as press releases, news articles, blog posts, webinars and more to offer insights for professionals in the business of bankruptcy

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    Blog

    Bankruptcy Resources

    Resources such as press releases, news articles, blog posts, webinars and more to offer insights for professionals in the business of bankruptcy

    Learn more
    Bankruptcy Resources

    Resources such as press releases, news articles, blog posts, webinars and more to offer insights for professionals in the business of bankruptcy

    Learn more
  • COMPANY
    • About Epiq Bankruptcy
    • Careers
    About Epiq Bankruptcy

    About Epiq Bankruptcy

    The largest provider of bankruptcy data, technology and services, and a trusted partner to companies operating in the business of bankruptcy

    Learn more
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    Each day brings opportunities to grow your career through meaningful, challenging experiences JOIN OUR TEAM
    Careers

    About Epiq Bankruptcy

    The largest provider of bankruptcy data, technology and services, and a trusted partner to companies operating in the business of bankruptcy

    Learn more
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    Each day brings opportunities to grow your career through meaningful, challenging experiences JOIN OUR TEAM
    About Epiq Bankruptcy

    The largest provider of bankruptcy data, technology and services, and a trusted partner to companies operating in the business of bankruptcy

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  • DATA
    • Bankruptcy Data
    • Population Data
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    • Proprietary Customer Data
    Data Sources
  • TECHNOLOGY
    • Epiq AACER
    • Epiq Bankruptcy Analytics
    • Epiq Case Power
    • Epiq Notify
    • Epiq 11
    Technology
  • SERVICES
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    • Corporate Restructuring
    Bankruptcy Services
  • RESOURCES
    • In the News
    • Blog
    • Resources
    Bankruptcy Resources
  • COMPANY
    • About Epiq Bankruptcy
    • Careers
    About Epiq Bankruptcy

Success Story

Leading Mortgage Lender Increases Efficiency, Accuracy, and Compliance In Bankruptcy Filings

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    The Situation

    Many lenders still struggle with bankruptcy’s myriad filings, responses, and jurisdictional dos and don'ts. Once a filing is made, rules change, guardrails arise around when lenders can communicate with the customer; federal, state, and district requirements all apply, and each may be different.


    A leading nationwide direct mortgage lender knew that protecting their own and their customers’ interests during bankruptcy proceedings - while remaining compliant - required up-to-date information. They turned to Epiq AACER.

    Bypassing PACER for Greater Efficiency

    While the Department of Justice's PACER database does provide an electronic repository of court records, it cannot push that information to lenders; lenders must go find it. PACER cannot provide company-wide information since each record is purchased blindly; there's no way to know if someone else in your organization already has that record. This leads to gross inefficiencies, with each bankruptcy specialist having to compile his or her own list of records deadlines, and actions surrounding each bankruptcy. And none of this information can be easily shared organization wide. 

     

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    A bankruptcy specialist for this particular direct lender client left PACER behind at their previous position and has relied on AACER for years. Now functioning in a role that AACER enables, with access to and ability to disseminate, company-wide, up-to-date information on bankruptcy filings, they act as a conduit between the lender, the customer, and the relevant attorneys. 

    “Our job is to protect the investment, ideally by keeping the customer in the home. Most of the events in bankruptcy are time-sensitive; we only have so long to reply, so the sooner we get information, the better. With AACER, I get notifications of Chapter 7, 11, or 13 filings within 24-hours, as well as notifications of reinstatement. It also provides many, many alerts regarding dismissals, discharges, etc. And then it lets me inform the other departments of status."

    Enhancing Compliance

    This continually updated information pushed to lenders reduces risk. “For instance, if I get an alert about a motion for relief from EISA, I know I have 90 days to respond. If I get a notice to find a cure, I only have 30 days. Of course, those alerts not only inform me, but help me prioritize to ensure we never miss deadlines and remain compliant." 

    With AACER, knowledge of each individual case is available to the entire organization. No one is left behind, which further reduces compliance risks as well as enabling every department to seize opportunities to both protect the investment and identify ways to keep the customer in the home. 

    Working within AACER allows the user to become the center of the wheel surrounding bankruptcies involving customers, attorneys, and trustees, while acting as single point of contact for internal departments and having a central source of accurate information that is a lot more efficient.

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    Maximizing the Value of Knowledge

    While AACER is no replacement for expertise, what it does is give specialists the tools they need to really make the most of their knowledge, and what they need to work faster, smarter and apply that knowledge more effectively. 

    Throughout the process of this lender client’s engagement with AACER they have found the Epiq team easy to work. "It's been a collaborative process," the bankruptcy specialist states. "They're very customer focused and eager to make sure I have what I need to get the most from the system.”

    Finally, and perhaps most importantly, AACER allows users to better serve customers during extremely challenging circumstances. “Most customers have never filed bankruptcy before. They don't know half of what it involves. For instance, I had a divorced couple, one of whom had filed bankruptcy, relinquishing his interest in a house. I was able to quickly let the other partner know that she could keep the property if she continued to pay the mortgage. She was able to modify the loan and stay in the house." 

    There is power in accurate, real-time, company-wide data. Every industry from finance to manufacturing to health care is adopting digital tools to take advantage of it. For lenders, AACER provides digital transformation in the bankruptcy space. "It's the tool that makes my job possible. I can't imagine doing my job without it, and I don't think related departments can imagine doing their jobs without the information I can provide because of AACER."

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    Get answers to your questions and find out why AACER is the right choice for your business

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